When can we expect the tickets to come through with a date time stamp in the filename? Naming the files with a date time stamp has been part of the process since at least 2006. Without the date time stamp files can get overwritten. This has happened at least once since January 31st when the file transfer process was disrupted and AOC restarted to send files all at once. We have had occurrences where the change ticket overwrites the original and it cannot process because the original never got processed due to being overwritten.
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