Good News and Bad News...
The Station Code was added to the file name to resolve the issue where tickets for different Stations sent to a single FTP address were being over-written.
However, now that we are testing Ticket Edits, it has become apparent that without the Ticket Status information in the file name, Edited ticket transmissions are being seen as duplicates and are being over-ridden. Example: If a cancel is transmitted, it is deleted in FTP because it appears to be a duplicate of the original ticket.
This means: WE WILL HAVE TO ADD THE TICKET STATUS TO FILE NAMES AS WELL.
I do not have a date that the change will be completed, as it was only requested this morning.I will let everyone know as soon as I have it. However, we recognize this change may result in more testing, and more configuration changes on the member side, with little time left to adjust. We do not want this change to result in another delay, but without the change, edits will be lost.
I'll keep everyone posted as I get more information. Please check announcements for an update early next week.
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