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6 comments

  • Natasha Hunter

    Hi Regan, yes this is a known error. The developers have a solution and will be applying it later this week. Testing will resume November 5th

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  • Regan Brown

    Hello Natasha, do you have an ETA when this timeout error will be fixed?  I just tried submitting a ticket 2 minutes ago, and received the same timeout error.

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  • Natasha Hunter

    Hi Regan, the issue should have been fixed according to the update I got this morning. Can you let me know what browser and version you're using as well as what address you were trying?

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  • Regan Brown
    • Browser : Google Chrome 70.0.3538.77 (Official Build) (64-bit)
    • Locate Address : 6205 10th ST SE, Calgary, ALBERTA
    • also tried Address : 2nd St SW, Calgary, ALBERTA

    I timed out just the same for both of the above addresses.  The Javascript error message is the same as my screenshot post from a few days ago.  I've also cleared the Google browser cache, and re-logged in to try again... with no success.

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  • Natasha Hunter

    I just tested and it happened to me too. I have a meeting this morning and I'll see if I can get an update but since the main team is in Australia I may not have an answer today. I'll let you know as soon as I do

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  • Natasha Hunter

    Hi Regan, the issue should be resolved now

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