In an effort to best serve the BYDP digging community, we hosted two bi-weekly Webinar series to review the submission process, recent software changes, and help customers address any issues or hurdles they have encountered while using the Pelican software.
There were two formats. One focusing around "The Basics" of submitting requests, while the other was an "Advanced" session, highlighting complex ticket types and recent software changes.
To review one of our "Basics" sessions, please follow the link below:
https://www.youtube.com/watch?v=22utNOFygb0
To review our "Advanced" session, follow the link below:
https://www.youtube.com/watch?v=2NNCjp2XWX4
Thank you,