Over many months, the Pelican Project team has worked diligently to produce and test new software that will provide Western Canada with the most technologically advanced One Call system in North America. The software is complete. Member and user training is complete; and, the software and data have been moved into the cloud environment where the system will permanently reside.
Despite the hard work by all to date, we find ourselves in a time-crunch relative to data validation – a critical element and milestone of the cut-over process. A complete transfer of system components from the test environment to the cloud-based pre-production environment took longer than expected.
To cut-over with absolute confidence, re-testing of the system and re-validation of the data transferred to the cloud environment demands a cut-over delay to January 31, 2019, 8 pm MST to allow sufficient time to complete these critical tasks.
This decision was necessary but not taken lightly. We apologize for any inconvenience this three week delay might cause to operations.