The last 2 months have been very busy for the team as we continue to develop and test features in the new software. Thank you to everyone who has participated in testing, attended our webinars or joined the BYDP Community forums. Feedback and the involvement of Users and Members has assisted us in preparing for launch - January 31 at 8pm MST!
For those who are following the progress closely and testing, you will have noticed a few features being added and perhaps removed. Here is an update of what the team has been working on, and what is coming up in the next couple of weeks:
Ticket Edits - the ticket edit feature was released for testing last week, and we encountered some unanticipated bugs and behaviour in the design. Working out the bugs is the top priority for the Dev Team right now. Until it is working seamlessly, we have decided to make Ticket Edits available only to Internal Users (BYDP Agents). We hope to have the Ticket Edit feature back for External Users by cutover, or very soon after.
UAT to Cloud migration - The pre-production environment has been built in the Amazon Cloud. Member data and subscription information is in the process of being loaded. Once the pre-production application is populated, we will conduct testing to re-validate member data for accuracy, and to check subscription rules and ticket transmissions from the new site.
Testing will continue to be available on the UAT links throughout the pre-cutover process.
Emergency Call Out Module - was released 2 weeks ago and our internal team continues testing. There will be extensive testing of this module next week once we are loaded into Amazon.
Member Portal - testing has been ongoing on this feature for about 3 weeks. The module allows members to view and update their own data, as well as respond back to BYDP via the 360/Positive Response module. We expect this to be presented to a Beta testing group of members within the next week or two. Communication and Training with Members on this module will likely take place soon after cutover is complete.
Base map - After testing with Here maps, BYDP has decided to return to using Google as a map base. The User map has been updated accordingly. NOTE: Outbound tickets are still showing Here maps output with large zoom levels. This is being corrected in the next couple of weeks.
Data validation - We continue to test and validate member data for accuracy and completeness to ensure that notifications in the new system are identical to the existing system.
Outbound Tickets - Testing with members is mostly complete. Anyone who has not received test tickets yet should contact email@example.com asap.
Note: Fields on the outbound tickets are locked and will not be changed without advance notice and testing. Some fields (Examples: Previous ticket number, Ticket Status) may contain no information or new text as ticket types and edits are finalized, but the field itself remains unaltered.
NEW EMAIL ADDRESS: Notifications will come from firstname.lastname@example.org after January 31. Please update your registries to whitelist this address to avoid missing tickets post-cutover.
Help Menus - Help menus continue to be updated to contain correct information for BYDP. Help videos have all been updated and will be loaded next week.
Mapping Tools - To better control the accuracy of dig sites drawn by users, all mapping tools have been removed except for the POLYGON tool.
Positive Response Button - was added for testing. Note that information may not populate in the positive response module while we are still configuring and loading data.
Log In Panel - there will be a single sign on panel closer to live date, and it will log in users to both the portal and OneCall Access when they log in.
Pre-Registration - Pre-registration dates are being pushed back until the pre-production environment is fully tested and ready. Look for another announcement next week for new dates.