reCAPTCHA is a service that has been introduced to protect Before You Dig Partners from spam and abuse - with the ever-increasing cyber threats we have been forced to increase our defenses to be sure that we can continue to offer our service free of charge to all web users.
How does reCAPTCHA work?
reCAPTCHA uses an advanced risk analysis engine and adaptive CAPTCHAs to keep automated software from engaging in abusive activities. It does this while letting valid users pass through with ease. The reCAPTCHA feature is applicable to all users of BYDP irrespective of ticket volumes submitted or frequency of use. As it forms an integral part of the application’s security it cannot be turned off.
Where will I notice reCAPTCHA?
When registering with Before You Dig Partners, updating your Account details or submitting your tickets, you will notice the reCAPTCHA tool at the bottom near the Sign Up, Submit or Update buttons. It will appear similar to the picture below:
How do I use reCAPTCHA?
Click the "I'm not a robot" box. If you have used reCAPTCHA on our website before, sometimes ticking this box will be all you have to do. Otherwise, reCAPTCHA will pop up asking you to select some images:
There will be instructions, for example:
Click on the squares as per the instructions, then click the button in the bottom right. You may need to also do a second round of images:
If you do not select the correct pictures, reCAPTCHA will challenge you again. Follow the instructions, then click Verify:
Once reCAPTCHA is satisfied, the checkbox will show a green tick:
You can now click the Sign Up, Submit or Update buttons on our website.
Should you have any questions or concerns about reCAPTCHA, you can contact a member of our team emailing firstname.lastname@example.org. Additionally, our Chat Agents are always available during business hours by clicking the Chat Widget in the bottom-right corner of your screen.