We are emailing out information packages every Thursday from now until cutover. Each package will educate users about one aspect of the new system.
Topics include:
Ticket Types
Required Information for Requesting a Locate
New Mapping System
Setting up a new User Profile
Editing Tickets Online
Postive Response (360)
The Pelican Portal
APIs
If you are not on one of our mailing lists, you can pick up the weekly Information Package here. We'll add them as they are released, and you can download them or share a link to them for others in your organization.