The Ticket Details screen (as shown below) is where you enter information required by the locators:
- Province/Territory: Select your dig location from the drop-down: Alberta, British Columbia, Manitoba or Saskatchewan.
- Ticket Type: Select whether the ticket is for a Regular, Planning & Design, or Project job.
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- Regular ticket: Maximum dig size of 1,000 square meters. These tickets require a minimum of 3 full business days’ notice.
- Planning & Design ticket: A request for utility information in a proposed work area for planning purposes. Members may take up to 10 business days to respond to a planning request.
- Project ticket in an urban area: Maximum dig size of 60,000 square meters. Up to 10 excavation locations can be included in the drawn area. These tickets require a minimum of 3 full business days’ notice.
- Project ticket in a rural area: Maximum dig size of 800,000 square meters. An unlimited number of excavation locations can be included in the drawn area. These tickets require a minimum of 3 full business days’ notice.
- Large Project ticket in an urban area: Maximum dig size of 800,000 square meters, not exceeding 5,000 meters in length. These tickets require a minimum of 3 full business days’ notice.
- Large Project ticket in a rural area: Maximum dig size of 4,200,000 square meters, not exceeding 5,000 meters in length. An unlimited number of excavation locations can be included in the drawn area. These tickets require a minimum of 3 full business days’ notice
- Type of Work: Select the closest option to the type of work being undertaken.
- Activity: Select the activity being done (the options available here will change depending on the Type of Work selected above).
- Excavation Method: Select the digging method that will be used for the work.
- Excavation Depth: Select the maximum depth the excavation will reach: less than .3m (1 ft), .3m to 1m, 1m to 3m, or greater than 3m.
- Ticket Start Date: Choose the date you will be starting the work (not the date you would like to receive clearance).
- User Reference: This is an optional field, which can be used to enter your own reference number or name for the task; otherwise it can be left blank.
- Working on Behalf of: Select whether the client for your work is a Local Government, Utility, Private, or Other. If the task is at your own home, select “Private”.
- Utility/Authority: Select the relevant utility or authority type (the options available will change depending on the Working on Behalf of choice made above, and will be unavailable if you selected “Other”).
- Onsite Contact Name: This is an optional field where you can enter the name of the primary contact or client, who is doing the work, or who the work is on behalf of.
- Onsite Contact Number: This is an optional field, where you can provide a phone number for the Onsite Contact.
- Location: Are you working on Private Property, Public Property, or Both? Select the relevant areas affected in the drop-down below. One or both drop-down must be selected to continue, and if more areas will be affected, list them in the Remarks section in the Location Tab.
- Is Area Pre-Marked?: Have you pre-marked your proposed work area with white paint, stakes, or flags?
Once the Ticket Details have been populated, click Next to proceed to the Location page.