Ticket software improvements launch at 7:00 AM MST on January 24, 2024.
Excavators will be directed to the updated user interface starting at 7:00 AM MST on January 24, 2024. Links to submit a locate request on the BC 1 Call, Utility Safety Partners, Sask 1st Call, and Click Before You Dig MB websites will be updated at that time.
User logins will not change. Log in with your usual credentials to request a locate. Your ticket history will be available within the new user interface.
Facility owners and locators will start receiving the updated outbound ticket. More information about changes to the outbound ticket can be found here: https://beforeyoudigpartners.zendesk.com/hc/en-us/articles/20284693095828-Details-of-Outbound-Ticket-Changes